Last Updated: January 2026

At Apparels N Jacket, customer satisfaction is important to us. Please read our Refund & Return Policy carefully to understand how returns, exchanges, and refunds are handled.

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1. Returns Eligibility

We accept returns under the following conditions:

• Items must be unused, unworn, and in original condition

• All original tags, packaging, and accessories must be included

• Return requests must be made within 7 days of receiving the order

• Proof of purchase (order number or receipt) is required

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2. Non-Returnable Items

The following items are non-refundable and non-returnable:

• Customized or made-to-order products

• Items purchased on clearance or sale

• Gift cards

• Items damaged due to customer misuse

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3. Return Process

To initiate a return, please contact us first:

📧 Email: support@apparelsnjacket.com (or your preferred support email)
📞 Phone: +1 (406) 316-0563

Provide your order number, reason for return, and images (if applicable).
Returns sent without prior approval may not be accepted.

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4. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• Shipping charges are non-refundable

• We recommend using a trackable shipping service, as we are not responsible for lost return packages

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5. Refunds

Once your return is received and inspected:

• You will be notified of approval or rejection of your refund

• Approved refunds will be processed to the original payment method

• Refund processing may take 5–10 business days, depending on your bank or payment provider

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6. Exchanges

We only replace items if they are:

• Defective

• Damaged

• Incorrectly shipped

If you need an exchange, contact us within 48 hours of delivery with photos of the issue.

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7. Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item:

• Notify us within 48 hours of delivery

• Provide clear photos of the item and packaging

We will arrange a replacement or refund at no additional cost.

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8. Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank account again

2. Contact your credit card company or payment provider

3. Contact your bank

If you’ve done all of this and still haven’t received your refund, please contact us.

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9. Order Cancellations

• Orders can only be canceled within 12 hours of placing the order

• Once the order is processed or shipped, cancellation is not possible

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10. Contact Information

For any questions regarding returns or refunds, contact us:

Apparels N Jacket
📍 Address: 1001 S Main Ste 700, Kalispell, MT 59901
📞 Phone: +1 (406) 316-0563
🌐 Website: https://apparelsnjacket.com/